Privacy Policy

How we collect, use, and protect your personal information

Last Updated: September 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or register for our services
  • Place orders for products
  • Contact us for customer support
  • Subscribe to our newsletter or marketing communications

This information may include your name, email address, phone number, business address, and payment information.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support and respond to your inquiries
  • Send you important updates about your account or orders
  • Improve our products and services
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

  • To trusted service providers who assist us in operating our business
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Request a copy of your data

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@radianceb2b.com
Address: Unit PR4, IK Business Park, Philips Road, Blackburn, BB1 5FD

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.